How can we help?
Explore answers about GPS installation, our platform, support, and coverage.
Frequently asked questions
A standard installation takes 30–60 minutes per vehicle. Our certified team can complete a fleet of 10 vehicles in a single working day, with minimal disruption to your operations.
We track any motorized vehicle or asset — cars, vans, trucks, buses, motorcycles, forklifts, generators, bulldozers, cranes, boats, yachts, and heavy machinery. If it moves or has an engine, we can track it.
We come to you. Our team visits your site, installs the devices on your fleet, and configures the platform on-location. There is no need to bring vehicles to us.
Your fleet goes live immediately after device installation and software setup. Most clients are tracking in real time within 48 hours of their first contact with us.
Yes. Field staff use the mobile app to receive tasks, update delivery status, upload expense receipts, complete vehicle inspections, and view their own route history in real time.
Yes. You can draw custom geofence zones, set speed thresholds, define working hours for after-hours alerts, schedule service reminders, and adjust idle-time limits — all from the web dashboard.
No long-term lock-in. We offer flexible monthly plans and annual subscriptions. You can scale up or down as your fleet grows, with no cancellation penalties.
We provide dedicated support via phone, email, and WhatsApp. Our UAE-based support team is available during business hours, with emergency coverage for critical alerts and device failures.
Yes. We provide on-site training for admin users and drivers, covering the web platform, mobile app, alert configuration, and report generation. Refresher training is available at any time.
Yes. Our GPS network provides full coverage across all UAE emirates — Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain. Cross-border tracking is also available.
You receive an immediate offline alert on the dashboard. Our team dispatches a replacement device and reinstalls it, typically within 24 hours. All devices are tamper-resistant with built-in backup power.
Can't find what you're looking for? Contact our team — we're happy to help.